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Delivered in Spring 19
Delivered in Spring 19

E-Mail Opt Out doesn't disable e-mailing

Email & Email Templates

Ok, We all have the E-mail opt out check box, but does it actually do anything? We don't use mass e-mail here because we have team edition but I can see this being a problem with bigger and badder versions cause it's a nuisance for single e-mails with Team Edition.

It's nice enough to have the box checked off as a reminder that we shouldn't e-mail people about new features (or what not) but if this check box does nothing it seems pretty useless.

So, in summary:

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Latest Comment from Salesforce

  • Jennifer Sacks - 2 years ago

    Update from the PM: Confirmed as coming in Spring '19. Customers can fine tune this behavior with a new user permission. More information can be found in the release notes: https://releasenotes.docs.salesforce.com/en-us/spring19/release-notes/salesforce_release_notes.htm
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