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Log a Call Should Create Event Not Task

Sales Productivity

We train our users to use Tasks for "to dos" and Events for calls, meetings and other activity that occurs on a specific date and time.

The "Log a Call" feature creates a task. Our users use this to record a call that has been made. It would be helpful to have this feature create an event instead. If other companies want this feature to log a task instead, SFDC could make this an administrator option (preferably configurable by Division).

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  • Angela Lee - 7 years ago

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