Topics for Objects not displaying related Cases in Global Search

If a user were to do the following: Tag a Case (e.g., "Security") using the standard component Topics (Topics for Objects)Using Global Search, search for the Tag used ("Security")The user should then see all Cases tagged with… Show more

0 comments · 1 month ago

Ability to disable suggestions in Knowledge Sidebar

It would be great if the suggestions that appear in the knowledge sidebar can be disabled.When being on a case, you can attach articles via the knowledge sidebar. However while typing, knowlegde autosuggestions appear that miss this option . So you… Show more

0 comments · 1 month ago

Global Search Ability on Voice Call

Currently (Winter 2020 release), there's no way too search Voice Call using VC ID in the search box. We can't also search on call transcript or call recording.These features will be very helpful when we need to look for specific voice… Show more

2 comments · 9 months ago

Show Sandbox Current Release Name on Sandboxes Page in Production

Show the Release Name of the sanbox in Production. Ex: SandboxName Winter'22 , UAT Winter'22

0 comments · 24 days ago

Multi Search similar {fields, records, objects} in global search, quick find.

Single field Search (original image)Multi field search (original image)My idea should be (photographed image).Idea -  we can multi-search similar{fields, objects, records} using {;(semicolon)} in quick find box, global search.this could be very… Show more

0 comments · 2 months ago

Ignore Diacritics in Quick Find Box

When using the quick find box in languages with diacritics, for example spanish. When using the quick find box it is necessary to perform a full match to get the result. For example, when trying to search with the search text "Pagina" (page… Show more

0 comments · 2 months ago

Allow for Reserved Character Search in SOQL

Currently, we are able to search for the following reserved characters with an escape sequence, eg a backslash character '\', in SOSL: & | ! ( ) { } [ ] ^ " ~ * ? : \ ' + - https://developer.salesforce.com/docs/atlas.en-us… Show more

0 comments · 3 months ago

Add "Search this List" to Recycle Bin List View in Lightning Experience

All other "Tab" list views in Lightning have an option the "Search this list..." at the top of the page (Screenshot below). We don't see a "Search this list..." option on the Recycle Bin list view (second screenshot… Show more

0 comments · 1 month ago

Change default account record types based on users role.

We currently use Business and Person accounts on Salesforce, where we have b2b and b2c sales teams/customer services. When an agent searches for an account by name they'll be shown every account record type, what would be useful is if you could… Show more

0 comments · 1 month ago

Default 'Sorted By Name' instead of 'Relevance' for Global Searches - DIST list

Please, allow to set a Default 'Sorted By Name' instead of 'By Relevance' for Global Searches - DIST list. 

0 comments · 4 months ago