MMS Worldwide

Currently MMS is only supported within the US.  MC is truly intended to be used world wide it is essential that these kind of functionality are available. I can understand maybe not all countries are activated but we would expect at least the major… Show more

0 comments · 4 years ago

Mobile Connect: Bring back de-dupe checkbox

In April of 2017 the feature to check or uncheck "de-duplicate contacts at send time" was available for Mobile Connect lists. This has since been removed and lists are now automatically de-duped. We need this feature back in place as we… Show more

3 comments · 3 years ago

Data views for mobileConnect

For SMS tracking, only two data views are currently available : SubscriberSMS and UndeliverableSMS. We would like updating Data Views for MobileConnect to have Data Views similar to Sent or Job.

4 comments · 3 years ago

Validation button for Mobile connect when using Journeys

It would be beneficial to have a validation check button when creating mobile connect messages  that are assocaited with  interactions ( Journeys) . This  to verify syntax of AMPS scripting syntax. The default font in the SMS send box is way to… Show more

0 comments · 3 years ago

End Date Field Utility for Scheduled Push on Marketing Cloud

Currently, for an incoming message fetched via the sfmc_getAllMessages method (on iOS), following two fields are included for each message fetched: ActiveEndDateUtc  As confirmed by Salesforce team, the active flag will stay true unless a user… Show more

0 comments · 2 years ago

IN APP messages as new mobile channel

Our omni-channel strategies in the Marketing Cloud would be taken to another level if we could also include in app messages. In many businesses, we get more and more customers who only use the app. Therefore, if we want to send them relevant messages… Show more

2 comments · 2 years ago

SMS activity creates a fixed name value that doesn't match in Mobile Connect

When I create an sms activity (or content builder for all interactions messages) in my journey builder I expect to find the very same name in Mobile Connect as well. Instead, looking in Mobile Connect > Overview tab I saw this SMS to be saved with… Show more

9 comments · 2 years ago

Extend SMS Response Period

By default, the response window for mobile opt-in or text response replies is set to 60 minutes. Through a support request this window can be extended to up to 24 hours. However, I was informed that, when applied, this extended response can only be… Show more

0 comments · 2 years ago

Create a connection to the SMS Send log and the DataViews and Reports

There needs to be a way to connect the SMS send log to the SMS DataViews and Reports as currently the JobID is a GUID in the Send log which does not match the DataView and Report JobIDs which are the normal numeric values. Currently the only way to… Show more

4 comments · 1 year ago

Mobile Connect SMS Link tracking

SMS is very usefull to send out to a customer to download a App or to for any CTA. However as if now we are unable to track if someone clicked on any of the links provided in SMS. We need ability to track links within SMS

5 comments · 4 years ago