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170  Points
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Localization Support for Open Time Email

There is currently no easy way to manage localization of open time emails. Rendering recommendations/catalog elements in different languages/currencies requires separate datasets or inefficient catalog designs along with multiple open time email… Show more

1 comment · 6 days ago

270  Points
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Allow configurable mapping of dimensions to affinity wheel

Currently the affinity wheel on the Unifed Customer Profile is hardcoded to specific dimensions.  For example, for eCommerce it's tied to brand, color, category, and one other.  The challenge is that these do not always match what a client wants… Show more

2 comments · 7 months ago

170  Points
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Allow more attributes to sync between IS and SFMC using Segment Join Listener

Currently its not possible to sync attributes (other than contact key, email address, segment name) using Seg Join Listener Feature from IS(Evergage) into SFMC.  There are usecases which require syncing of other user attributes in real time whch is… Show more

0 comments · 4 months ago

30  Points
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Interaction Studio - Differentiate Online vs Offline Transaction Types

As an Interaction Studio user, I wish to be able to differentiate between onsite vs offline transactions (imported via ETL) so I can also measure the impact of my online campaigns on offline transactions. 

0 comments · 25 days ago

80  Points
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Integration of Content Builder and SFMC Assets with IS

In Interaction Studio and alos in the SFMC Content Builder Content is stored (e.g. Images, snippets, etc.). This Content should be in one place, so that you can use for example a hero-image from Content Builder inside IS.

0 comments · 5 months ago

30  Points
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Complex data model of the customer entity

In Telco and Energy indistry the customer entity can have one-to-many relationships with other entities (e.g. a customer owns multiple SIM and/or contracts). We need to define segments based on rules leveraging the full data model complexity (e.g.… Show more

0 comments · 7 months ago

50  Points
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Improve Integration between Interaction Studio and Google Analytics/GA4

Have setup the Google Analytics integration with IS/Evergage but no data is passing and ability to use GA audiences in Interaction Studio/Evergage has been removed with aquisition. Need the ability to use GA audiences across channels from advertising… Show more

0 comments · 5 months ago

20  Points
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Accessing historical search behavior user consistently searches for segmenting.

Interaction Studio currently only supports storing last-searched term. Additional search term storage and the ability to leverage it in rules would be a great feature to store search behavior via listening historically,  We would like to be able to… Show more

0 comments · 2 months ago

30  Points
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API Integrations

Similar to how IS integrates API with SF Products. Would like to have ability to create an API Integration package for any external platform.

0 comments · 2 months ago

40  Points
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Interaction Studio 2 - Increase max number of user attributes per ETL Feed

On this knowledge page https://doc.evergage.com/display/EKB/CSV+Feed+Requirements, it states the "Maximum Number of User Attributes per User (or Account): 50". This limit is too low for a large enterprise. Our client is using sales &… Show more

0 comments · 6 months ago

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