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Show Actual Email Sent to Customer in thumbnail view of IER within SFCRM

Today, the thumbnail image displayed in SFCRM of the email sent from SFMC to Leads and Contacts contains the code used to generate the Email. For dynamically created emails, this thumbnail contains a lot of email AMPscript and data personalization… Show more

10 comments · 2 years ago

17,630  Points
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ExactTarget Developer Edition

With ExactTarget now being a salesforce.com company, can we get a "Developer Edition" version of ExactTarget for free? I think availability of free DE orgs is one of the top reasons the Success Community could grow and develop into what… Show more

275 comments · 7 years ago

2,310  Points
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De-Duplicate by Email Address in Journey Builder

We have the "De-Duplicate by Email Address" feature in the normal emails sends, but it is not available in Journey Builder. This is an excellent feature and it will avoid SQL queries, addtional data extension and developement time. Nice to… Show more

27 comments · 3 years ago

2,800  Points
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Sync Subscriber Status from Marketing Cloud to Salesforce

Currently the Marketing Cloud Connector syncs opt-out (unsubscribed) status for a subscriber back to the corresponding Salesforce record.  It would be very helpful if it also synced back the Subscriber Status as well, indicating if a subscriber is in… Show more

22 comments · 5 years ago

170  Points
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Marketing Cloud Data Views to include more journey info

As a marketer in a large organization, I want access to ALL the data related to the journeys my team is executing.  I want this data to be easily extracted from Marketing Cloud so I can slice and dice it in a business data analytics application, or… Show more

1 comment · 26 days ago

5,590  Points
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Engagement Split - Click - Enable dynamic links to be monitored

The journey builder engagement split based on clicks, can only montitor and take note of clicks on static links.Using links like "http://linkaddress.com?id=%%_SubscriberKey%%" can currently not be selected in Engagment Split under click… Show more

70 comments · 3 years ago

40  Points
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Geo Mobile Pushes only for ACCESS_FINELOCATION without ACCESS_BACKGROUNDLOCATION

Salesforce’s feature of Geopushes is included into Enterprise license payment. We successfully used Geopushes in 2019 and 2020 and tracked both ACCESS_BACKGROUND_LOCATION and ACCESS_FINE_LOCATIONIn 2021 Apple and Google made a worldwide decision for… Show more

0 comments · 4 days ago

590  Points
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Email-Case: Create new case on reply to closed case and link Emails to new case

I have observed many situations where if user have an option to opt this, it would be great. When a customer replies to closed case it should create a new case and email replies to the old cases afterwards would be appended to the newly created case.

9 comments · 4 years ago

730  Points
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Allow Data Extension(s) as Suppression lists for Email Sends in Journey Builder

Suppression Lists limit the flexibility of utilizing Email Send suppressions inside of Journey Builder.  Lists are not as easily edited/updated as Data Extensions and as Data Extensions are more pervasive inside of Journey Builder than lists, it… Show more

8 comments · 3 years ago

2,330  Points
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Instagram Direct Message

It would be very useful to be able to see Instagram direct messsages from customers within Social Studio. Then, we could view and respond to those within the Social Studio platform rather than using the native application.

52 comments · 2 years ago

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