Create Service Report against Work Order in Field Service Lightning app

In the Field Service Lightning mobile app, when a technician generates a Service Report for the Work Order he is currently busy with, we expect to see the pdf attached directly on the work order record, as an item on the Service Reports related list.… Show more

14 comments · 3 years ago

REPORTING On HISTORY FIELD TRACKING for WORK ORDER, SERVICE APPOINTMENTS

1)Having HSITORICAL TRENDING for FSL object such as work order and service appointment2) Ability to create a report on  WORK ORDER and SERVICE APPOINTMENT "FIELD HISTORY" 

2 comments · 1 year ago

Work Order Line Item Tab

We are missing WOLI as a tab. It will be good to have them as tabs so that users can do list views and bulk updates.

5 comments · 1 year ago

ENABLE COPY & PASTE OF IMAGES / SCREEN SHOTS IN THE CHATTER FEED

ENABLE COPY & PASTE OF IMAGES / SCREEN SHOTS IN THE CHATTER FEED 

0 comments · 7 days ago

Field Service Lightning: Service Report Template - Translation of Sections

Field Service LIghtning - Service Report Templates do not allow translation of Layout Sections/Headers via Translation Workbench.This makes it a requirement to have a separate template per language for the sole purpose of translating the section… Show more

2 comments · 2 years ago

Adding Flexible lunch break during shift via work rule

Resource Availability work rule provides an option to add a lunch/dinner break automatically to the engineer's schedule at a specifc start time. However, organisations have multiple shifts and having a fixed break start time , lets say , 12:00 PM… Show more

1 comment · 2 years ago

Service Report Templates enhancements

It would be nice to have an ability to assign different service report templates to users by a Profile, User Group, etc., similar to Page Layout assignment.   

1 comment · 3 years ago

Field Service Lightning (FSL) - Enforce Validation Rules

Currently validation rules from quick actions aren't checked on save. They are synced and if the VR is triggered then the sync fails leading all other updates to Sf to queue up until the failure is rectified.  Follow Salesforce1 and check VRs… Show more

9 comments · 4 years ago

Enable the "previous" and "next" buttons in Lightning email

Please add the "next" and "previous" buttons back to email in Lightning.  When working through cases with a lot of emails, those buttons make moving through the chain much more efficient.  

1 comment · 1 year ago

User Territory Sharing with Custom Sharing Reason - WOs and SAs

When we enable user territory based sharing in SFS, in background, the SFS managed package creates sharing rules for WO and SA based on service territory (to a public group) via apex. However, when doing so, there is no Sharing reason set for this… Show more

1 comment · 27 days ago