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430  Points
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FSL Gantt Reflects Actual Start/End Times

It would be nice to have an option to have the bars on the FSL gantt reflect the actual start and actual end time for in progress or completed appointments. Current behavior is that the gantt bars will always show scheduled start and scheduled end,… Show more

7 comments · 1 year ago

150  Points
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Different information in service report preview and Generated report in FSL.

The app doesn’t automatically get the latest data before generating a service report preview, so data in service report previews could be out of date. This applies to both online and offline service report previews.

2 comments · 10 months ago

160  Points
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FSL App Image Compression While Uploading

While uploading Images from the Field Service Lightning app.It stores the images of the same size as on the device.Suppose If you capture an Image from the Main Camera of Mobile device nowadays it sizes min 3 MB.And It gets uploaded as it is.Which… Show more

2 comments · 1 year ago

640  Points
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Change width of Service Appointment List Columns

Make it possible to adapt the width of Service Appointment List Columns Currently it is not possible to change the width which makes it hard to read information that is longer than roundabout 10 digits. Show more

4 comments · 2 years ago

110  Points
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Launch Actions Conditionally on Field Service Mobile App

On mobile device the technicians have no choice but to see all the flows even if their current job don't need few of them or in certain cases any of them. It would be great if we could launch flows on mobile conditionally. I created a mobile flow… Show more

0 comments · 2 months ago

60  Points
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Unable to locate the Correct Address Location in Field Service Lightning Map

In Salesforce Field Service Lightning App have a big issue. 1. If a user will create a Service Appointment with the address then on the same SA will show the correct address on the Map image. 2. But when trying to locate the same address in Field… Show more

1 comment · 10 months ago

10  Points
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Inactive value from restricted picklist don't show field name in bad value error

SubjectWhen one restricted picklist field's value is deactivated and then that value is tried to upload through csv, the salesforce generated error message does not mention the field name, it only shows the inavlid valueDescriptionWhen there are… Show more

0 comments · 20 hours ago

320  Points
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Field Service Lightning - Resource Absence Should have "All Day Event" Field

Resource Absence is synced to Salesforce Event and "isAllDayEvent" is a commonly used feature on the Salesforce Event.   Currently, we have to customize ResourceAbsence to allow all Day Event concept.  This should be standard on… Show more

1 comment · 1 year ago

390  Points
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Recurring Resource Absences

Currently, it is not possible to create or mark absence types as "recurring".It is a very common scenario that a service resource needs to mark 'non-availability' or 'break' time  across days/weeks during a particular time… Show more

4 comments · 1 year ago

60  Points
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Task Template as a native feature

Task Templates - like Action Plans but better For instances where users frequently carry out the same set of tasks for certain types of jobs. It would be good to have a native task template solution in Salesforce without having to install the… Show more

1 comment · 8 days ago

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