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920  Points
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Add Row Level Formula option is not available

Hi Team, most of the time we need to add row level formula to the report. But the option to add row level formula is not avaiable on the reports with custom report type with mulitple objects. Please have this enabled and it really needed.

10 comments · 7 months ago

680  Points
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Skills Object - allow relation to products or other objects

Skills is a very hidden object as part of the FSL package.  Skills can't be deleted (??? ICK!!!) and can't be related to other standard objects within SFDC (eg, Products.)  For our business case, our skills are tied directly to products… Show more

8 comments · 3 years ago

2,680  Points
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FSL Mobile App - Allow Lightning Components in Flow

Lightning Components in Flows (or via Quick Actions) do not work in the Field Service Lightning Mobile App.  This leads to the FSL Mobile App being severly restricted in terms of what can be accomplpilshed as far as data entry.  It also makes it… Show more

61 comments · 3 years ago

80  Points
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Field set for Resource absence Gantt Tooltip

Need a field set that would allow to customize the Gantt tooltip for Resource Absence in Field Service Lightning.Currently we can only customize the Resource absence details layout. This functionality will help to have quick overview of the resource… Show more

1 comment · 1 year ago

190  Points
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REPORTING On HISTORY FIELD TRACKING for WORK ORDER, SERVICE APPOINTMENTS

1)Having HSITORICAL TRENDING for FSL object such as work order and service appointment2) Ability to create a report on  WORK ORDER and SERVICE APPOINTMENT "FIELD HISTORY" 

2 comments · 1 year ago

260  Points
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Image size limit in rich text area

We all love being able to upload images to Salesforce recordsCurrently however, a 1 mb limit applies on Images from the rich text areaThis is a huge blocker for users and should be increased, please make it happen

5 comments · 2 years ago

650  Points
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FSL - Display Calendar Weeks in Gantt Diagram

Planning a service appointment without using quick actions (Book Appointment, Get Candidates) is based on calendar weeks (e.g. CW35, CW40 and so on). Please add the current calendar week on the selected time frame in gantt diagram.

14 comments · 1 year ago

60  Points
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Fix the bug where multi-day service appointments can't be used with complex work

https://help.salesforce.com/articleView?id=sf.pfs_multiday_considerations.htm&type=5As seen here, the combination of multi-day scheduling and complex work is not supported because end times are not set.  I don't see why this is a limitation. … Show more

0 comments · 1 month ago

70  Points
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Resolve the limitations preventing multiple service resources on 1 appointment

https://help.salesforce.com/articleView?id=000317529&type=1&mode=1As seen in this article, only the first service resource on a service appoinment is recognized by the dispatch console, and notified.  This is a massive limitation that… Show more

1 comment · 1 month ago

980  Points
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Create Service Report against Work Order in Field Service Lightning app

In the Field Service Lightning mobile app, when a technician generates a Service Report for the Work Order he is currently busy with, we expect to see the pdf attached directly on the work order record, as an item on the Service Reports related list.… Show more

14 comments · 3 years ago

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