Dean De-Viell - 5 years ago
Can we get an update from Salesforce on this please as has been a year since the last one.
Is unbelievable we can create currency fields on custom objects but the rates can't be dated to a specific time, with the pound being rubbish currently this makes reporting and our data in general a total nonsense.
Randi Edelman - 5 years ago
Although I have no statistical proof on the ratio of international companies vs. those that are localized in only one country; I can only assume this issue is a common occurance for Salesforce customers and affects all international companies, including my own. From an admin point of view, it is frustrating to have a CRM system that is capable of tracking currency rates, but the advanced settings is only available for one particular object (Opportunities).
Our users have ignored the currency conversion rates that are static, as they are completely wrong and it's causing them to not believe in our CRM system. This is hindering our user adoptation (as I now have removed the currency fields due to this) and I am shocked this is not being looked into further by Salesforce, which may I add, is also an international company.
Product management & development team: May I request you please reconsider this and kindly add this to your roadmap.
Sebastiano Bertani - 5 years ago
Without this the multi currency cannot be properly used with custom objects. We have Invoices coming to SForce from a 3rd party system (Zuora) and we cannot aggregate them to match the opportunity amount as the exchange rate applied cannot be related to the date of the invoice itself.
Patrick Crowley - 5 years ago
I find it interesting that despit the need by any company using multicurrency who wants to use the system as designed are simply told "No, we arn't even thinking about working on that. Go spend more money on the AppExchange."
This is basic functionality if you want to report in multicurrecy so not sure why this has been ignored for years.
Asa Strout - 6 years ago
There is no reason that a feature like this should not be supported natively by Salesforce.com. On custom objects a controlling date field will need to be identified to call out the exchange rate date. This gives the administrator the control set-up the management of the currencies on any of their objects they want to.