Paul Cathcart - 8 months ago
Really keen this idea gets more consideration. Multi select picklists are very useful for our users to flag multiple reasons / topics on Opportunities and Events. The nature of converstaions is that mutli selects work quicker and more effectively for users than a rigid single select. However, management then want clean / easy end reporting on the number of unique selctions to a mutli selevct value and we cannot easily support. Some areas have experimented with alernative approaches like 'main reason' and 'seocndary reasons' single picklist fields but they also do not give an easy workaround and have their own issues!
This has been an issue for so long now i feel a better solution is a must - particularly with oush on Einstein Analytics and improved dashbaording capabilities now being offered.
Vince Rice - 10 months ago
This idea has been here for thirteen years. So what Salesforce has been doing in the last year is not why this hasn't been implemented yet.
This is a basic feature; if you implement multi-choice picklists, this should be part of the implementation. It should have been present from day 1.
Michele Lougheed - 11 months ago
I agree with the comments that if multi-select picklists are an option, Salesforce needs to support proper reporting on them. What a disappointment that we have to add on a third-party app that isn't even real-time and can't be refreshed in order to get some level of reporting on multi-select picklists.
Jay Florence - 11 months ago
This is an essential feature for a full Activity Management solution, as it is likely that an event would have 'topics' or 'types' where multiple can be selected. To then understnd any form of duration reporting (such as how long have we spent in meetings that were focused on Business Development), this is essential. As Activity Management is a significant part of our usage, this is a feature we cannot cope without, and will need to look at reporting alternatives (auto feed to PowerBI?) to get this level of reporting.
Matthew Sawicki - 1 year ago
There's so many of these, what could be considered, basic needs that arentt addressed. How can this not be done?
They are right:
UCLA Admin - 7 days ago
I agree with Greg, there is no realistic way of reporting from this type of field. It's been on the road map for 12 years! A few years ago it was "a couple of releases away". Please prioritize this!!
Greg Enderle - 7 days ago
If multi select picklists are an option (and of course they are) then they need to be supported with a realistic way ot reporting, other than the creation of more (formula) fields. This is a must and is overdue.
Todd Hash - 1 year ago
An few observations:
- It has been 12 years with no resolution. Google the problem. Plenty of commentary on the evils of MSPLs
- I imagine that providing this functionality might also require providing a tool to "translate" current MSPL data into some future variant of MSPL data
- Everytime Salesforce spents millions or billions on a new aquisition, I wonder why they couldn't have taken some of that money to solve this problem (but I'm not bitter). <grin>
Perhaps, instead of storming Area 51, conspiracy theorists and geeks of all stripes should storm Salesforce Tower until a solution is provided. <Just Kidding>