Benjamin Dolar - 7 months ago
Although having access to My Drive from G Suite is nice, many organizations use Shared Drives (used to be called Team Drives) to collectively store centralized information. Commenting to get onto the update thread for when Salesforce hopefully adds this feature into their partnered integration with Google.
Takamitsu Mano - 8 months ago
It is necessary.
I have struggled for 4 hours to setup Files Connect with Google Drive in our org then found that Team Drive can not be accessed from Salesforce. A car doesn't go with two wheels on the left. Needs more two wheels on the other side. Deeply dissapointed.
Joe Marino - 10 months ago
Hey all, I still get notifications for this thread even though we dropped salesforce months ago. Figured I'd jump in before unsubbing from this thread and recommend Podio. It's owned by Cisco, is as robust with data storage as salesforce, but incredibly easier to customize (you can customize the record template directly from within one of the records without having to go into Settings > Object Manager > etc.) - and, to my surprise when we first started testing it, Team Drives is baked in when you integrate your GDrive into it. We are a small non profit so it works great for us, and Podio is much less expensive per user license. This will probably get taken down by mods, but in case it doesn't, and you're curious, check out Podio.
Bethany Payne - 11 months ago
Since Google Drive is emptying the trash after 30 days as of this month, this is accelerating the move for businesses to use Team Drives. In a regular Google Drive folder, if several people add files, but delete them off of their computer, in the past the copy of the file stayed in Google Drive (most likely because it existed in their trash). By enforcing the trash folder to empty after 30 days, the unexpected result in Google Drive is that if someone deleted the actual file off of their computer, but had added the file to the shared Google Drive folder (thinking it will be still available), it will now be removed from the shared Google Drive folder.
This is why our company is moving to Team Drives and I suspect others will as well - particularly those who use the shared folder functionality for collaboration in Google Drive. Supporting Team Drives in your integration would be extremely helpful.
Bethany Payne - 1 year ago
Team Drive is essential for our business and I just discovered that Files Connect doesn't work with those. Please add asap! We use Team Drive for shared files that everyone needs to access. Because of employee turnover, it doesn't even make good business sense to use personal drives.