Alexis Kasperavičius - 11 months ago
A workround for this: if you can use process builder, flow or apex - is to just recreate a new task and delete the original.
For example it would be a straightforward flow to push all task fields (including creation date, owner, etc.) into a new task while setting subtype as you need. Since we can set creation time, owner, etc. the end result would be an identical twin task but with the correct subtype.
You would then also need to cleanup by deleting the original task and relinking any content (attachments), but this would work in many cases. Hey, it's a workaound...
Tyler Tomaszewski - 1 year ago
The Activity Timeline in Salesforce now demonstrates the in-ability of testing on Salesforce's end. Many integrations our ORG has will not properly tag TaskSubType (Plus you can't customize it!) While we use Task Type it isn't available for the Activity Timeline filters.
Please sort this out.