Christopher Cunniff - 2 years ago
Agreed with Pomy. Engage is great for sending emails, but doesn't do a lot to help with the tracking of what has been sent to who from a Sale's person's list view perspective. Would love to be able to add a "last email/campaign" send to a custom field on the prospect and a completion action on the template would be the perfect way to do it.
Doug Thomas - 2 years ago
Completion actions on email templates would be a huge win. I did not think about this for Engagement Studio, which is a great idea, but this would be huge for Engage. If a rep sends out an email we can still automate the process based on the prospects action, tracking in a campaign, adding to a list, etc.