• Gudrun Gunther - 7 months ago

    Very important to control budgets.
    • Flag
  • Harris Lakhani - 7 months ago

    This capability is uber critical espically for companis like ours that are one of the largest bio-tech/healthcare/consumer companies in the world. We need ot be able track how were using Marketing Cloud and effectively track SMS by channel and by region, all within BUs, without having to have to call our Sales Rep or Custome Success mananagers to pull a manual report.
    • Flag
  • Juri Dushko - 7 months ago

    Absolutely. Yes, please.
    • Flag
  • Jeff Baker - 7 months ago

    A feature based on this idea, which allows expanded self-service reporting into the consumption details of Marketing Cloud super message sending, is included in the next cycle of IdeaExchange Prioritization from September 14 - 28. Help us determine if we should prioritize this feature over others on our product roadmap as we begin our next cycle of roadmap planning. Click the Prioritization tab above or visit https://sfdc.co/Prioritization
    • Flag
  • Steven Domingue - 9 months ago

    Spolier Alert:

    Salesforce doesn't want you to know how many Super Messages you have used. They deliberately make this difficult to get. You either go over your allocation and owe them overage $$, or you don't realize that you're using less SMs than you need, so you never update your quantities down. 

    It's pretty obvious that this is their approach. Especially when your AE tells you 5 years ago that this is being worked on, and should come in the next release, but never does. 
    • Flag
  • Bill Altorfer - 9 months ago

    This is a no-brainer. 
    • Flag
  • Pramod Gudla - 10 months ago

    Customers are requesting for the report. We need it quickly
    • Flag
  • Monica Atkinson - 10 months ago

    Yes, we most definitely want this feature!  It's sort of amazing that there isn't already currently a way to pull an accurate count of all Super Messages, since that's what we are billed on. 

    At a very minimum, we should be able to get a count, by Business Unit, of all Super Messages used, by any custom date range. 

    Ideally, the report would actually show the breakdown of Super Messages, into their Usage Type Component-- not just Normal Email Sends -- so we can see usage and manage.  Examples of other Usage Type Components include:  Cloudpage Impressions, Landing Page Impressions, Normal Email Send BCC, Triggered Email Send, etc.

    If there were reporting available to us in SFMC, we could manage volume better, create alerts, and anticipate the need to pre-buy additional volume to avoid overages.   

    Let's get this done, team!  
    • Flag
  • Corrina Cohen - 11 months ago

    I would love to no longer depend on my account team for an accurate report of super message utilization. Threshold notifications would also be amazing. 
    • Flag
  • Christy Burnett - 11 months ago

    Agree!  This would be very useful, especially when dealling with a large number of countries with different levels of usage that needs to be tracked and planned for.
    • Flag
  • Prabhjot Kaur - 1 year ago

    This will be really helpful for users to keep track of their usage of super messages. It is a must-have.
    • Flag
  • Viktor Ögren - 1 year ago

    Yes! Crazy that this isn't in place already. 
    • Flag
  • Sachi Deshapande - 1 year ago

    We need this, for sure. 
    • Flag
  • Omar BENSOUDA - 1 year ago

    We need this report and alert ! Thanks
    • Flag
  • Jeanine Novak - 1 year ago

    Yes please!
    • Flag