IdeaExchange Moderator - 6 years ago
Hey Daniel- apologies for the delay. Our product managers are working on reviewing a large number of Ideas at the moment so, I'm a tad bit behind on getting the updates posted to the Ideas.
I just reached out to see where they are with this particular Idea and I will post their update once I have that info. Thanks for your patience.
Christopher Sweet - 6 years ago
Minimally, to be able to resolve most issues right away, we'd love the option to just be able to tell the Approval Process to not lock a record during approval. I can understand the reasoning behind why the record is locked as approvers may need to look at a moment-in-time snapshot of when the approval was submitted, but in our case, and I can bet many others', that snapshot is not necessary in order for the approvers to determine the next step.
The fact that an admin CAN unlock a record manually in the UI tells me that locking a record isn't a requirement for a record to remain in approval.