Daniel Howell - 3 years ago
Yes, a basic requirement. In the meantime, we create a custom field called "Primary Contact" on the opportunity to use in email alerts ect. We then built a trigger so each time the opportunity is modified it looks for the primary contact in the Opportunity Contacts and copies it to the Primary Contact Field.
You can check out an unmanaged package to install it here: http://gravitylab.nz/salesforce-admin-tools/
Scroll down to "Opportunity Primary Contact Trigger" It allows you to choose a record and someone to mention.
Nathan Barton - 4 years ago
yet again an example of Salesforce focussing on the new flashy things instead of fixing the basics... we have to engage a programmer to create a workaround that will probably break next time they do an update for Lighting or HR or something the majority care little for